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By Sian Bennett

Kantox COVID-19 Statement

Published March 10, 2020

Just like many of our clients, we have also examined our own preparations for potential disruptions related to COVID-19. We understand additional challenges this situation might create for corporate treasurers and are doing everything we can to support our clients.

Business Continuity Management

COVID-19 finds us prepared. We have well-defined priorities (people, service continuity, transparent communication), policies and detailed plans for unexpected business continuity challenges.

We are ready to ensure that Kantox’s service remains available to our customers throughout the COVID-19 emergency.

As part of our commitment to transparency, we will have open channels for communication with our customers and other stakeholders, and share any relevant updates in a timely manner.

Service and Security implications

We don’t anticipate any adverse changes in the level of service provided to our clients. Irrespective of whether our teams work remotely or from Kantox offices, our clients will be served with the same quality and enthusiasm as always. 

Kantox technology is cloud-based and is designed with a high degree of redundancy to reduce the likelihood of significant impact.

Given that some of our customers might switch to remote work arrangements and their internal processes and resources might be temporarily affected, we are putting additional security checks in place to prevent potential fraud and to reduce other types of COVID-induced business risks.

Team

The health and safety of our people, clients and partners, is our highest priority. Starting on March 13th, all employees will work remotely until further notice.

We have cancelled all travel to affected areas and all visits to Kantox offices.

For any additional questions, please get in touch with your usual contact person at Kantox.

Updated Tuesday, March 12, 18:00.

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